Terms and Conditions of sale

Terms and Conditions of sale

The following conditions apply to all sales made on the location’s website. Pâtisserie-Boulangerie-Pizza Gourmande & Pizza Gourmande in Laval.

Item availability

All the online orders are made from our locations in Laval and Montreal. Products in stock are usually shipped within 48 hours. Pâtisserie-Boulangerie-Pizza Gourmande & Pizza Gourmande in Laval cannot, however, guarantee the delivery time posted considering weekends and holidays.

Orders

You can place your orders:

  • Website: www.patisseriegourmande.com
  • Email: info@patisseriegourmande.com
  • Phone: Laval : 450.688.3544 / Montreal 450.671.5774
  • On site at our Laval and Montreal location

Location address

Pizza Gourmande in Laval
2888 Ave du Cosmodôme
Laval (Quebec) H7T 2X1

Pâtisserie-Boulangerie-Pizza Gourmande in Montreal
3840, Boul. Taschereau, Greenfield Park
Montréal (Quebec) J4V 2H9

Prices

All the prices displayed on the site of the Pâtisserie-Boulangerie-Pizza Gourmande & Pizza Gourmande in Laval  (www.patisseriegourmande.com) All the displayed prices are in Canadian dollars before taxes and handling fees if applicable and will be shown on your order. (The purchase is payable in full at the time of order). All delivery outside Laval and Montreal will be charged. If so, contact us by mail or phone. These charges will be the responsibility of taking care by the customer.

Payment

Orders placed on the website of Pâtisserie-Boulangerie-Pizza Gourmande & Pizza Gourmande in Laval  (www.patisseriegourmande.com) must be paid by credit card, ATM card or cash. We accept VISA and MASTER CARD only. The Gift certificates cannot be used to pay for an online order.

Delivery costs

Delivery costs are covering preparation and packaging. They are based on the place of delivery and not on the number of items ordered. The customer cannot combine different orders to minimized the delivery charges. The Orders of $200.00$ or more before taxes will be delivered at no costs.

Delivery time

A delay of 2 to 7 working days must be allowed when you place a custom order. It’s giving us the time to verify the availability of our products. An average of 1 to 3 working days is necessary for the delivery of online orders in Laval and Montreal. Pâtisserie-Boulangerie-Pizza Gourmande & Pizza Gourmande in Laval would not be responsible for a delay in delivery resulting in a stock outage in our shop or during the Christmas holidays from December 17th of each year.

Return of goods purchased online

Because our products are perishable, we must be informed right away by phone or directly to the delivery person if anything is not to your entire satisfaction.

Laval: 450.688.3544
Montréal: 450.671.5774